trucking software, transportation management software, and mobile tracking service.

1-855-DITAT-GO

Services

Phone

Our staff of dedicated, on-site personnel, who has unique combination of application expertise and industry insight, will provide responsive customer support and strive to solve your problems and answer questions effectively. We cover assistance for technical issues that directly relate to our application.

Email

Email our Support department directly to support@ditat.com regarding more complicated questions.

Help Materials

User Guide - included in the software Help menu. It will walk you through the software's new features and tips for increasing productivity and troubleshooting issues.

Tutorial Videos

We have created a series of short animated video sequences to demonstrate how our software can easily transform your workflow. Please use the links below (or log in to your account) to browse the tutorial videos available.

Ditat's implementation team provides a wide variety of services to help you plan and manage the successful implementation of our software within your organization. Our consultants will assist with implementation planning, systems configuration and process improvement. We will identify your business challenges to suggest how to make your existing operations more efficient based on functionality and improvements provided by Ditat.

Our training program's practical approach lets users learn quickly through step-by-step procedures. Each session can be customized to meet your company's precise requirements.

Customized Software Solutions
At Ditat we understand that every trucking operation is unique. Even operations that are similar in their size and services offered can vary greatly in their work flow and business processes. If there is something that is not addressed in our application, we have a proven process to identify, design and deliver a cost -effective custom enhacements.
Data Migration & Conversion
We can train your team on how to use our tools and templates to migrate your valuable data from the current system or this task can be performed by our implementation specialists from start to finish.
EDI Management
Our IT team has a wide range of experience in mapping input and output data for use with EDI transactions. We support major communication protocols and all standard carrier document formats but integration with some EDI partners may require custom development.
3rd Party Integration
Currently Ditat TMS integrates with PC Miler, QuickBooks, Comdata, Blue Tree Systems and a number of other service providers to ensure most of your business aspects are covered by our comprehensive software package. Visit out Partners page for the full list of integrations included in the basic package. While all of this integration is tested and supported, we continue to develop new integration points on a regular basis. Upon request, we can build integrations with other software programs you may be using. Please contact our IT professionals for new project feasibility analysis.
Custom Reporting
While our Company Dashboard module is delivered with extensive reporting and key perfomance charts, we often find customers request additional reports to monitor and analyze their unique business work flow. Our implemantation specialists will work with your team to define and build reports you need.
Accounting Support Services
Our accounting professionals will help to implement integration and provide ongoing support with QuickBooks or your own accounting software.